Terms of service
Terms of Service
Overview
This website is operated by Water Rack. Throughout the website, the terms “we,” “us,” and “our” refer to Water Rack.
By visiting waterrack.online, browsing our website, or purchasing a product from us, you agree to these Terms of Service and any additional policies referenced on our website.
Please read these Terms carefully before using our website.
1. Online Store Terms
By using this website, you represent that you have the legal capacity required under the laws applicable to you to enter into transactions through this website.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, features, and other relevant information.
However, colors and appearance may vary depending on lighting, photography, manufacturing variations, and the display settings of your device.
We reserve the right to update product information where appropriate.
3. Prices
Product prices are displayed on our website and may be changed from time to time.
Any applicable taxes, duties, or other charges will be handled or displayed as applicable during the purchasing process or according to relevant laws and policies.
Promotions and discounts may be subject to separate conditions and availability.
4. Orders
We reserve the right, where reasonably necessary, to refuse, limit, or cancel an order.
This may occur in circumstances including suspected fraud, incorrect pricing, product availability issues, payment problems, or inaccurate customer information.
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.
5. Accuracy of Customer Information
You agree to provide accurate and complete information when placing an order, including your name, email address, billing information, and shipping address.
Customers are responsible for reviewing shipping information before completing an order.
Please contact us promptly if you discover an error in your order information.
6. Shipping
We offer free worldwide shipping, with an estimated delivery time of 7–10 days.
Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, or other transportation disruptions.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
We offer free returns for eligible purchases during the applicable return period.
8. Intellectual Property
Unless otherwise indicated, content made available through this website, including branding, text, graphics, design elements, and original website materials, is owned by or licensed to Water Rack and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.
9. Third-Party Services
Our website may use third-party providers to support services such as payment processing, website functionality, analytics, and order fulfillment.
Your interaction with certain third-party services may also be subject to their applicable terms and policies.
10. Prohibited Uses
You may not use our website to:
- Violate applicable laws or regulations;
- Infringe intellectual property rights;
- Submit malicious code or harmful software;
- Attempt unauthorized access to our systems;
- Interfere with website security or functionality;
- Engage in fraudulent transactions; or
- Use the website in a manner that could harm Water Rack or other users.
11. Disclaimer
We make reasonable efforts to maintain accurate and reliable website information. However, the website may occasionally contain errors, omissions, interruptions, or outdated information.
To the extent permitted by applicable law, our website and services are provided subject to applicable legal limitations and warranties.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Water Rack will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services where such liability may lawfully be excluded or limited.
Nothing in these Terms excludes liability that cannot legally be excluded.
13. Changes to These Terms
We may revise these Terms of Service when necessary to reflect changes to our operations, website, services, or applicable requirements.
The current version will be published on this website.
14. Contact Information
Questions about these Terms of Service may be sent to:
Water Rack
36 Baldwin St
Toronto, ON M5T 1L3
Canada
Email: support@waterrack.online
Phone: (437) 555-0127